Privacy policy

GOGUETTE is a brand of the EuroCave Group.

The EuroCave Company is committed to protecting the personal data and privacy of its customers and anyone who accesses its applications and websites.

EuroCave undertakes to ensure the best possible of protection your personal data in compliance with the national law of the relevant member country on data protection and applicable European regulations.

 

1. Identity of the data controller

Within the scope of activities of the www.goguette.com website, personal data is collected by:

EuroCave SAS
Company registration no.: 320 316 995 00135
LYON trade register

Head office
12-14 av. Antoine Dutriévoz – 69100 Villeurbanne – France

And more broadly by the companies of the EuroCave Group within the meaning of article L. 233-3 of the French Commercial Code.

Hereafter referred to as “EuroCave”

 

2. Personal data collected on our sites

2.1. What is personal data?

The definition of personal data (hereafter referred to as “Personal Data”) is information relating to a natural person identified or able to be identified, directly or indirectly, by referring to an identification number or to one or several elements specific to that person.

2.2. What kind of personal data does EuroCave collect?

EuroCave is likely to collect your Personal Data, notably: surname, first name, email address, telephone number, IP address, browsing and connection data.
When personal data is being collected, information to be completed by users which is compulsory in nature is indicated by an asterisk. If you do not wish to provide this information, which is considered essential, you will not be able to use certain services or functionalities on our websites.

2.3. How does EuroCave collect Personal Data?
EuroCave can collect Personal Data from you, or receive it from you (via our website, questionnaires, social networks).
We notably collect your information when:

– You browse our site and consult products
– You complete a form on one of our sites

In this way, this Personal Data can be collected both directly (fill-in a contact form, for example) and indirectly (using cookies, for example).

We also carry out web analytics via the Google Analytics tool, we measure, for example, the number of pages viewed, the number of site visits, as well as the activity of visitors to the site and how frequently they return.

The legal bases for processing carried out by the EuroCave network are the consent (article 6.a of the GDRP ), contractual execution (article 6.b of the GDRP) compliance with legal obligation (arcticle 6.c of the GDPR) and legitimate interest (arcticle 6.f of the GDPR).

 

3. Reasons–use of your Personal Data

Your personal data allows us to improve and customize the services that we offer you, notably on our EuroCave mobile sites and websites as well as the information that we send you.

EuroCave undertakes to only collect Personal Data for the precise, explicit and legitimate reasons mentioned hereafter and to not subsequently process this data in a way which is incompatible with these reasons.

– Newsletter

If you have agreed to receive GOGUETTE newsletters, your email address is only used to send you offers from our brand electronically (email, SMS) so that we can update you on our news.

We measure the opening rate of our electronic messages in order to best adapt them to your requirements.

If you no longer wish to receive offers and information from GOGUETTE, you can unsubscribe from this service at any time

– By notifying us in writing at the following address:
EuroCave Internet Department
12-14 av. Antoine Dutriévoz – cs 40145
69628 Villeurbanne cedex – France

Or

– By sending an email to: unsubscribe@goguette.com

 

4. Recipients of data

Within the scope of a strict confidentiality and access management policy, only recipients duly authorized by EuroCave can access information that you have communicated to us.

4.1. Sharing Personal Data internally

In the respect of the end purposes for which the Personal Data was initially collected and/or those to which you subsequently expressly consented, the information concerning you may be transmitted to the distributor(s) in the GOGUETTE network in your area in order to know you better.

4.2. Sharing Personal Data with third parties

Personal data may also be transmitted to the brand’s partner companies that GOGUETTE collaborates with.

Retargeting

We inform you that we can communicate to partners some of your data, such as sociodemographic data, buyer profile, cookies or encrypted technical identifiers without it being possible for them to identify you:

– for advertising targeting purposes on our website or third-party websites (see also the cookies and advertising targeting section)

– to allow us to link up your various devices (computers, mobile telephone…) and provide a harmonized experience on the various devices that you use.

You may obtain the full list of the recipients of the Personal Data or oppose, at any time, the transmission of the Personal Data to partners for the purpose of targeted advertising.

-By sending a letter to:

EuroCave Customer Service Department
12-14 av. Antoine Dutriévoz – cs 40145
69628 Villeurbanne cedex – France

Or

-By sending an email to dpo@eurocave.com

 

The technical services of the GOGUETTE network

In the context of the technical services provided for you by the GOGUETTE network, the latter needs to call on technical service providers who may have access to the Personal Data.

These recipients are notably maintenance companies, one-off service providers or data hosting companies.

When the GOGUETTE brand network has recourse to these service providers, it imposes on its partners a level of protection of your data equivalent to that set out in detail in this confidentiality policy,

You can obtain the full list of the recipients of the Personal Data by requesting this list by letter to:

EuroCave Customer Service
12-14 av. Antoine Dutriévoz – cs 40145
69628 Villeurbanne cedex – France

 

5. Transferring Personal Data outside the EU

You are informed that Personal Data concerning you may be transmitted by EuroCave, for the needs of the end purposes defined in these conditions, to distributors in the GOGUETTE network, companies or partners located in countries outside the European Union not offering an adequate level of protection of Personal Data.

Within the scope of transferring your personal information abroad, we inform you that this is governed by the presence of Standard Terms of the European Commission which CNIL (French data protection authority) has previously recognized as guaranteeing a sufficient level of protection of privacy and human rights.

In any event, EuroCave undertakes to limit such transfers to a strict minimum and to maintain a level of protection of your Personal Data similar to that of EuroCave and European legislation.

You may at any time request the list of the transfers made outside the EU and the list of the recipients of your Personal Data by email or letter to the addresses indicated in this Confidentiality Policy.

Vous pouvez à tout moment solliciter la liste des transferts hors UE ainsi que la liste des destinataires de vos Données Personnelles par email ou par courrier aux adresses mentionnées à la présente Politique de confidentialité.

 

6. Storage of your Personal Data

Personal Data are kept for a period of 3 years as of its collection or, where appropriate, as of the last contact from you.

 

7. Social networks

The use of your Personal Data in relation with social networks and the GOGUETTE services in relation with these social networks is likely to lead to a collection and an exchange of certain Personal Data between the social networks and EuroCave.
We recommend that you consult the personal data protection policies of social networks in order to find out exactly what information is collected by them, and which can be transmitted to EuroCave in relation to its sites and applications as well as the reasons for using your personal data, notably for treatment purposes. You can directly set data confidentiality and access on social networks.
EuroCave collects for its own use certain Personal Data and information in relation to your activity on GOGUETTE social networks pages and GOGUETTE web site which use the services of social networks. This data is used for advertising purposes to improve our commercial relationship and the advertisements that are sent to you in order to offer you a customized, social experience.
Information gathered by EuroCave for its own use through GOGUETTE services, sites in relation to social networks is governed by these conditions and conditions specific to EuroCave applications.
However, EuroCave is not responsible for how social networks use your data for their own purposes.

Customization of advertising

The information that you receive from GOGUETTE may be customized according to the data that EuroCave collects via social networks.
If you use GOGUETTE services or join a page belonging to GOGUETTE’s social networks, EuroCave is likely to receive information about you, notably your public profile and interests communicated on social networks or any other data which you previously authorized us to receive.
GOGUETTE advertisements linked to your profile and the information that you post or share (your interests) shall be able to be displayed on your social network pages.
If you do not want social networks or third-parties, including EuroCave, to gather or use information based on your profile or your activity on websites, devices or applications outside of social networks for the purposes of displaying advertisements, we recommend that you refer to the social network conditions in order to find out the methods of setting, unsubscribing or controlling the display of advertisements.

 

8. Cookies and retargeting

Our site from GOGUETTE brand site is designed to pay particular attention to the requirements and expectations of our customers and are therefore likely to use cookies and similar technology.

A “cookie” is a small text file likely to be saved in a dedicated area of your computer, smartphone or other computer medium when you visit a website.

Subject to your consent, EuroCave may gather browsing information using cookies on the GOGUETTE brand website, in a secure way which is limited in time.

Cookies and other similar technologies are collected in order to:

– allow or facilitate the use of our website

– benefit from our customized advice and be informed about our promotional offers in accordance with consent given by you.

– obtain information about your browsing habits

We inform you that we can also use advanced targeting functionalities for displaying our advertisements notably “retargeting” functionalities (by displaying advertisements when you are browsing outside our site or by email contact after you have consulted products on our site). These functionalities made possible using cookies are offered by partners, in order to show you advertisements most suited to your requirements and in relation to your recent behavior on our site.

EuroCave will regularly request you to confirm your choices concerning the depositing of cookies or trackers. In any event, the period of storage of information from cookies or similar technologies shall not exceed six (6) months.

You can, at any time, change the settings applicable to cookies by configuring the privacy protection parameters of your Internet browser.

 

9. Safety of Personal Data

EuroCave ensures that it protects and safeguards the Personal Data that you have chosen to communicate to it and that it has taken the necessary organizational, electronic and physical protection measures in order to prevent any loss, misuse, damage, destruction or disclosure of personal data.

Your Personal Data is stored in our databases which can only be accessed by our employees, dealers and service providers. Our aim is to always store your Personal Data in the safest, most secure way possible.

 

10. Your rights

In compliance with personal data regulations in force, you have the right to be informed, access, unsubscribe, transfer, limit processing, object to, rectify or delete your Personal Data.

These rights can be exercised with the company EuroCave SAS, which collected the personal data as follows:

– sending us a letter to the address below:

EuroCave Customer Service
12-14 av. Antoine Dutriévoz – CS 40145
69628 Villeurbanne cedex – France

OR

– sending us an email to dpo@eurocave.com

The request must include the following: name, surname, postal address, and email.

 

11. Modifications to the Personal Data Policy

EuroCave reserves the right to modify this Personal Data management policy at any time.

In case of modifications, the last version of this policy published on the websites governs EuroCave’s use of your Personal Data.

You shall be able to consult it at any time on this page.

For any information on Personal Data protection, you can also consult the French Data Protection Authority website: www.cnil.fr/en/home