Frequently asked questions
Everything you need to know.
See our wine cellar FAQ for common questions about Goguette products.
Welcome to our FAQ
Whether you’re a curious enthusiast, a bon vivant, or simply seeking practical advice to optimize the use of your wine cabinet, you’ve come to the right place.
This FAQ has been created to address your most common questions and guide you through the fascinating world of wine fridges that make your daily life easier. Discover useful information, maintenance tips, and recommendations to make the most of your device.
Feel free to explore the different sections to find answers to your questions:
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The brand
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Customer Service
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Wine cabinets
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Other subjects
Enjoy your reading!
The brand
Our wine fridges are all made in France, at our factory in the Hauts-de-France region (59).
We are proud to be part of a renowned French manufacturing group, the EuroCave Group, the last manufacturer still producing wine cabinets in France.
Goguette is the brand for epicureans and bon vivants, seeking a wine cellar that reflects their personality, a companion for their moments of tasting.
It shares with you the pleasure of wine and a certain form of spontaneity in conviviality.
If we were to summarize ourselves in 3 points, it would be:
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a simple offer,
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quality products made in France,
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a modern design that integrates perfectly into living rooms and kitchens.
And above all, moments of complicity, laughter, and smiles.
Preserving the wines you love is our expertise.
Goguette customer service
If you require assistance regarding your warranty or after-sales service, please contact the retailer where you made your purchase.
We guarantee technical support to all our Goguette retailers, backed by a team of professionals, expert in our products.
It is essential to optimally maintain your Goguette wine cabinet in order to prolong its lifespan and ensure that it functions properly. This involves a series of steps, ranging from routine dust removal to a comprehensive annual cleaning. We explain how to keep your wine fridge in excellent condition.
Standard spare parts for our wine cabinets are available for 11 years.
Goguette also offers a selection of original spare parts* for all its wine cabinets, enabling you to repair your equipment yourself and extend its lifespan:
Professional repair technicians
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Thermostats
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Temperature sensors
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PCB
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LED (light source)
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Door handles
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Door hinges
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Shelves
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Door seals
You
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Door handles
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Door hinges
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Shelves
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Door seals
*minimum availability from the time the last unit of the model is put on the market.
The warranty is limited to 5 years for wine cabinets and 6 months for accessories from the date of purchase.
For any warranty-related concerns, simply contact your Goguette dealer and present your receipt as proof of purchase. If further action is required, the retailer will contact us.
Your Goguette retailer is your point of contact for all after-sales services related to your product, be it guidance, troubleshooting or repairs.
They are in contact with our technical and sales teams for all requests for assistance or support from our brand.
Goguette wine cabinets
Understanding technical terms like conservation, service and aging wine cabinets, and distinguishing the differences between these various types often requires a certain level of expertise or in-depth research.
At Goguette, we believe it’s essential to explain these terms to you simply and clearly, so you can easily choose the wine cabinet best suited to your needs. Learn more here.
Your choice of a wine cabinet should reflect your needs, primarily influenced by your tasting frequency and wine preferences. Then all you need to do is choose the color and size of your cabinet, based on the number of wine bottles you intend to store.
Our capacities are based on tests conducted with a standard Bordeaux-type bottle, specifically the “traditional 75cl” size.
It’s important to note that the actual capacity may be lower than that stated, for example, if you fill the cabinet only with 75cl Burgundy bottles.
Adding shelves can also reduce the maximum capacity indicated.
We are always looking for ways to enhance our products and we place particular emphasis on optimizing the energy efficiency of our wine cabinets.
A winter function is a feature that activates a heating element when the outside temperature drops below 10°C (50°F). This ensures a stable temperature in cold weather, even when the wine cabinet is installed in a cold environment, such as a garage.
We use of low-consumption LED lighting so your wines are beautifully lit and unaffected.
The recommended temperature range plays a pivotal role in identifying the optimal environment for your wine cabinet.
Goguette provides a recommended operating range that specifies the allowable variations in external temperature the cabinet can endure without compromising how it works. This range varies according to the model, the available settings, and the type of door, which can influence the insulation efficiency of your wine cabinet.
Your choice of a wine cabinet reflects your needs, and is primarily influenced by how often you taste. Do you prefer to store your wine or enjoy it on a regular basis?
An aging wine cabinet is specifically designed to store wines for extended periods, up to 10 or even 20 years, by creating optimal temperature, humidity, and stability conditions to enhance maturation and flavor development over time. The aging wine fridge has a single temperature zone usually set at 12°C (54°F).
At Goguette, we’re interested in the here and now, so you won’t find aging cabinets in our range.
A service wine cabinet is designed to maintain your bottles at specific temperatures, so you can serve them straight from the unit at just the right temperature to bring out their full aromas. The service wine cabinet is generally available with 1 or 2 temperature zones, or features a temperature gradient throughout its entire height.
Tips : our Goguette single-temperature wine cabinets have an adjustable temperature range from 5 to 18°C (41 to 64°F). Simply set the temperature based on your preferences to ensure that your bottles are stored in the best possible conditions.
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16°C (61°F) for red wine
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11°C (52°F) for white wine
To get the most out of your wine cabinet, make sure it’s at least 70% full.
If necessary, add water bottles while waiting to fill it with wine bottles.
Other subjects
